Support

Contact Small Batch support

Need help with an order, pickup, market no-show, or refund question? Send us the details and we'll review it.

We'll follow up by email. Include your order number if your question is about a specific order.

What to include

  • The name of the seller or storefront involved
  • Your order number if you have one
  • What you ordered and when you expected it
  • What went wrong and what you need help with

Refund questions

Before contacting support, review the refund and cancellation policy. Include your order number in the form if your question is about a specific order.