Founding Buyer Terms

1. The Founding Buyer Credit

Small Batch grants eligible Texas buyers a Founding Buyer designation and a first-order credit of up to $10. These terms govern both benefits. Up to 25 eligible Texas buyers may receive one first-order credit.

Final eligibility and remaining availability are confirmed during checkout before Small Batch reserves the credit for a qualifying order.

2. The $10 First-Order Credit

An eligible Founding Buyer receives a single first-order credit of up to $10 (USD). The credit is applied automatically against the complete pre-tax total of the buyer's first qualifying order placed through Small Batch.

The credit is account-bound and non-transferable. It cannot be shared, sold, gifted, or applied to another buyer's account. It is applied automatically at checkout — no coupon code is required or accepted.

If the complete pre-tax total of the qualifying order is less than $10, the credit equals that pre-tax total. Unused credit does not carry forward to future orders.

3. What the Credit Covers

The credit applies to merchandise, the Small Batch buyer service fee, and any seller delivery fee on a qualifying first order. It does not apply to taxes.

The seller receives their full proceeds. Small Batch funds the subsidy directly from its own platform balance; the credit is not deducted from the seller's payout.

4. Qualifying Orders

A qualifying order is a completed checkout resulting in a successful payment through the Small Batch platform. Orders that fail payment processing do not consume the credit. If a seller declines an order, or if Small Batch has to refund an order because of a platform or payment-system failure, the benefit may be restored after refund processing and seller subsidy reversal are complete.

Buyer-initiated cancellations, goodwill refunds, and partial refunds do not automatically restore the benefit. The credit has no cash value, and buyers never receive unused subsidized value as cash.

The credit applies to the buyer's first qualifying order only. Each eligible buyer account receives one credit, used once, regardless of the order amount.

5. Activation and Timing

The first-order credit is checked and reserved during checkout. Estimated credits shown before checkout are informational only until eligibility, delivery pricing, and remaining availability are confirmed.

6. Location information

Small Batch may use your account, checkout, and delivery information to confirm Texas eligibility, support order fulfillment, understand where buyer demand is growing, and prevent abuse of the first-order credit.

Buyer address information is not shown publicly. A Texas address and ZIP code are eligibility signals; they do not guarantee a credit until checkout confirmation.

7. Founding Buyer Designation

The Founding Buyer designation is permanent for as long as the buyer account remains active and in good standing. It is not time-limited and is associated with the specific buyer account that received the designation.

The designation is not transferable to another account, person, or entity.

8. Good Standing

Small Batch may revoke the Founding Buyer designation and any unused credit if a buyer account is found to have engaged in fraud, abuse, material breach of the Small Batch Buyer Terms, unlawful activity, or if the account is terminated by Small Batch for cause. A revoked credit cannot be reinstated.

9. No Cash Value

The first-order credit has no cash value and may not be exchanged for cash, store credit, or any other form of compensation. If an order is refunded after the credit has been applied, the refund will reflect the amount the buyer actually paid (i.e., after the credit was applied). The credit itself is not refunded.

10. Changes to the Program

Small Batch may modify or discontinue the Founding Buyer credit at any time. Modification or discontinuation of the program after a credit has been reserved for a specific qualifying checkout session does not affect that session. Credits that have already been applied to a completed, paid order are not affected by subsequent changes to program terms.

11. Acceptance

By using or attempting to claim the Founding Buyer credit, you confirm that you have read and agree to these terms, as well as the Small Batch Buyer Terms, which continue to apply. These terms are in addition to, not a replacement of, the standard buyer terms.